Refund policy

Return Policy

  1. Contact Us: The customer should contact us at braidedwigboss@gmail.com for any wig-related issues. If a return is approved, the customer bears the return shipping expenses, and we will guide them through the return process..

  2. Eligibility: To qualify for a return, your item must be unworn, unused, with tags, and in its original packaging. Proof of purchase is required.

  3. Damages and Issues: Inspect your order upon receipt. Contact us immediately if the item is defective, damaged, or incorrect.

  4. Sale Items and Gift Cards: Returns are not accepted for sale items or gift cards.

  5. Exchanges: Exchanges are subject to mutual agreement. The recommended process is to return the item and make a separate purchase for the desired item.

  6. Refunds: Once we receive and inspect your return, we will notify you of the refund status. Approved refunds will be processed within 7 business days to the original payment method.

For further inquiries, contact us at braidedwigboss@gmail.com